Member spotlight: Emma Shlaes

Member Spotlights,

Meet Emma Shlaes, Senior TDM Program Manager at Commute.org and TDM-CP. Read the spotlight below to learn about her, what brought her to the industry, and her involvement in ACT.

Please introduce yourself and your organization.

I have worked as a TDM Program Manager at Commute.org for three years and I now serve as a Senior TDM Program Manager. Commute.org is a joint powers authority with the mission to reduce solo driving and greenhouse gas emissions for/by commuters in San Mateo County, CA. We do this through a suite of transportation services and benefits like a free shuttle program, carpool/bike/vanpool rewards, carpool matching, personal trip planning, and more. I manage equity initiatives for the organization to broaden our outreach and impact to serve more diverse communities in the county.

What brought you to TDM and how did you get involved in the field?
I came to the TDM profession through the environmental field. After obtaining my master’s degree in Natural Resources and Sustainable Development at American University, I was drawn to work on urban transportation issues since transportation has such a large impact on greenhouse gas emissions. After working for a bicycling non-profit for eight years, I made the jump to Commute.org and TDM.

Why did you get involved in ACT?
I learned about ACT through my colleagues at Commute.org. It was clear that this was the key thing to get involved in to not only increase my knowledge of TDM but also to network and learn from peers around the country.

What has been the most memorable moment of your experience in ACT?

A highlight was the river boat cruise at the ACT Conference in Chicago in 2022. I’m also excited to have been part of launching the Micromobility Council this year.

What would you tell someone thinking about becoming a member of ACT?

Do it! You gain access to incredible resources and connections from around the world.

What do you see as future opportunities and/or challenges for TDM?

An opportunity and challenge is reconciling the remote work/in-office cultures. There is a tension now with more workplaces wanting employees to return to the office full-time and employees appreciating a more flexible schedule. The remote work trend has also had a huge impact on our public transit systems, and we need to find ways to financially support those options.