TDM Program Manager - Alta Planning + Design
TDM Program Manager
Alta Planning + Design seeks an experienced Program Manager (TDM Programs Associate I) located in metro Austin, TX. This role is a great opportunity for someone with experience, passion, and expertise in active, multimodal, and sustainable transportation. If you are looking to join an innovative organization and do work that connects people to places while advancing social justice, safety, and environmental resilience, apply with Alta today!
About Alta
Alta Planning + Design is a sustainable transportation company dedicated to creating active, healthy communities through planning, landscape architecture, engineering, and education/encouragement programs. Alta was founded in 1996 when communities were calling for safer streets for people walking and bicycling as the non-motorized transportation movement developed into a profession in the United States. We pioneered the field of active transportation, evolving our planning and design work into a visionary global practice that empowers people to live active, healthy lives and gets them to where they need to go.
Our core values and work bring about positive change by creating places that are geared toward moving people rather than cars, connecting community members to daily needs and human experience, and empowering every person to live an active healthy life. As a global leader in mobility innovation for over 26 years with over 200 staff, we are dedicated to connecting people to places by working across disciplines and scale to address social justice, safety, and environmental resilience.
Day to Day
No two days in this role are exactly alike, but there are common work activities that will make up your week:
- Employing transportation demand management (TDM), business, and organizational development principles to direct and implement successful projects, programs, and initiatives in support of the Capital Area Metropolitan Planning Organization (CAMPO) regional TDM program.
- Shaping and implementing programs focused on shifting travel behaviors of a diversity of commuters and communities, with particular focus on construction-related impacts and non-drive alone commutes. This may include supporting employers and their workforce in warehousing, logistics, hospitality, retail, technology, and more.
- Directing and participating in employer-facing outreach with the support and collaboration of stakeholders and other team members.
- Leading, planning, and assisting outreach efforts such as presentations to large groups, transportation fairs, kiosks/expos, tabling, lunch and learns, and other in-person engagement tactics.
- Supporting data collection tasks required to inform program measurement and evaluation, with a strong data-led approach to decision-making.
- Supporting public involvement and engagement strategies to effectively reach broad audiences. This may include navigating crucial conversations regarding under-resourced communities, vulnerable populations, and underrepresented demographics.
- Establishing and nurturing long-term relationships with clients, including understanding needs, expectations, and challenges and ensuring clients feel valued, understood, and supported.
- Building and maintaining relationships with transportation and community leaders across the Austin metro region (and possibly across north and central Texas), including opportunities to collaborate on impactful transportation projects.
- Helping advance Alta’s mission in Texas through identifying and leading business development opportunities.
- Actively engaging in continuous learning and integrating this knowledge into projects, including an understanding of emerging tools and techniques in the marketing field as they apply to our work. This involves attending trainings, workshops, and regional conferences as well as self-guided learning.
Qualifications Required
This position requires a combination of skills, experience and education including, but not limited to:
- Bachelor’s degree in a relevant field (an advanced degree is a bonus)
- Eight or more years of full-time professional experience, including five or more years of experience directly in TDM, city planning, public engagement, or transportation advocacy.
- Ability to pass a Homeland Security background check
- Experience working for a consulting firm, improvement district, or in a similar multi-client environment is preferred.
Skills, Knowledge, and Abilities
We understand that job descriptions often demand excellence in every area, which is why we’ve thoughtfully divided our requirements into essential and desirable skills. This helps both of us determine if this role is the right long-term fit. Our ideal candidate is diverse in their skills and abilities and can contribute across a range of tasks and challenges.
Here’s a look at what we envision for the person in this role:
Shaping TDM Strategy: You have 5+ years of work in transportation demand management, advocacy, and/or behavior change work, and you are ready to dive in and grab the reins of TDM initiatives and projects and have an immediate voice in strategy and development.
Managing Programs, Projects, and People: Even if you have a lot on your plate, you have a good process in place to get work done. You are capable or exceptional at:
- Building and prioritizing resources, initiatives, and timelines to exceed goals.
- Keeping many moving pieces organized and with a commitment to quality.
- Strategy development and management to guide projects and/or programs across the finish line.
- Stakeholder and client management to help frame and drive these projects successfully.
- Team-building that results in amazing outcomes, happy teammates, and award-winning programs.
- Managing direct reports and supporting their growth and success.
Collaborating and communicating with people: You thrive when working with others and don’t hesitate to engage with your audience. You have:
- Engaging and persuasive presentation skills (specifically making visually engaging presentations/content/delivery to varied audiences).
- Experience leveraging interpersonal communication skills to achieve common goals.
- Making connections and building relationships, including with governments, employers, community partners, commercial properties, and commuters themselves; supporting those relationships over time through regional and localized TDM services.
- Demonstrated ability to develop metrics/monitoring to evaluate success.
- Exceptional analytical, influencing, negotiating, and problem-solving skills.
- Experience with building and maintaining strong client and stakeholder relationships.
Working with tools: You have in-depth knowledge of, and experience with, varying software, including:
- Project management software (e.g., Asana, Wrike, Basecamp, etc.).
- Budget management tools (e.g. CORE, Deltek) Microsoft Office tools (e.g., Word, Excel, and PowerPoint).
- General understanding of other platforms that directly aid in program delivery.
- Relevant transportation and community data tools and sources.
Preferred:
- Advanced degree in a relevant field.
- Knowledgeable (or highly curious) about related fields including behavior change, sustainability, transportation, TDM, city planning, community development, and economic development.
- Active participation in industry-relevant professional associations and committees.
- Experience managing large projects for both private and public clients.
- Desire to positively affect the community, region, and environment.
What We Offer:
Flexible Schedule Alta offers a flexible, hybrid work schedule where most employees work from home three days per week. In-office days support our collaborative culture, one of our core values.
Compensation
The pay range for this job in Austin is $80,000-$110,000 annually. Placement within the range is based upon experience, skill-sets, and qualifications.
Benefits Alta offers comprehensive benefits to all full-time employees:
- Medical: PPO or HSA medical plans
- Dental/Vision: PPO
- Life Insurance: Alta pays 100% of the premium for life and AD&D, equal to your base compensation
- 401(k): Alta provides a match up to 3%
- PTO: 21 days accrued annually to start
- Holidays: 11 total company paid holidays
- Paid Parental Leave/Short-Term Disability
- Additional Benefits: Wellness reimbursement up to $800 annually, Alta Gets Around benefit of up to $900 annually, 5-year travel award, and professional development opportunities
TDM-CPs encouraged to apply.