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TMA Handbook

Cover of TMD Handbook, ACT's guide to successful transportation management association management

The TMA Handbook: A Guide to Successful Transportation Management Associations, shows you how to start and maintain a TMA that will thrive, not just survive.

This expanded handbook (over 200 pages) offers the comprehensive information needed at various stages in a TMA’s life cycle. It provides practical “how-to” guidance for studying the feasibility of forming a TMA in certain localities, and gives newly formed TMAs tips and examples to define the organizational structure, establish an office, and get operations off the ground. For those who are currently operating TMAs, this handbook offers tips on enhancing success, expanding membership and services, and planning for the future. It also includes many excellent case studies and sample documents (such as job descriptions, by-laws, dues structures, action plans, etc.), as well as the results of the most recent TMA Survey conducted by ACT. The TMA Handbook also lists TMA-related resources available for more assistance and information. The three-ring binder design will allow you to add more material in the years to come.

The TMA Handbook was written and designed by the National Center for Transit Research’s (NCTR) National TDM and Telework Clearinghouse on behalf of and with the assistance of the Association for Commuter Transportation’s TMA Council. NCTR is located at the University of South Florida. The Florida Department of Transportation provided additional funding support for the writing of the updated Handbook. Metro Commuter Services of the State of Minnesota funded the printing of the TMA Handbook. ACT handles the distribution and sales of the Handbook.

Table of Contents

  • Purpose and Use of the Handbook

Section 1: About TMAs Overview

  • The Problems That TMAs Address
  • Defining Transportation Management Associations
  • A Brief History of TMAs
  • TMAs Today
  • Three Stages of TMA Development

Section 2: The Possibilities — TMA Exploration and Feasibility

  • Section Overview
  • TMAs Offer Unique Capabilities
  • Reasons for Incorporating a TMA
  • TMA Exploration — Conditions that Indicate TMA Feasibility
  • Conducting a TMA Feasibility Study
  • TMA Formation — Building Commitment and Consensus for Solutions and Services

Section 3: TMA Development-Building Relationships and Alliances

  • Section Overview
  • Defining an Organizational Structure
  • Articles of Incorporation and Bylaws
  • Establishing an Administrative Structure
  • Creating an Effective Board of Directors
  • Developing and Building TMA Membership
  • Establishing External Relationships

Section 4: TMA Development-Plans, Budgets and Services

  • Section Overview
  • Beginning with the End in Mind: TMA Performance Evaluation
  • TMA Performance Criteria
  • Initial Work Plan Development Considerations-Data Collection
  • Survey Planning and Budgeting
  • Communicating Evaluation Findings
  • Developing a Strategic Work Plan

Section 5: TMA Development — Financial Management and Service Delivery

  • Section Overview
  • TMA Budgets and Funding
  • Financial Management Issues for TMAs
  • Delivering TMA Services

Section 6: Appendix

  • Sample TMA Feasibility Study Format
  • Typical First Year Activities
  • Defining Responsibilities of Board and Staff Activity Answer Key
  • Examples of Membership Dues Structure
  • Business Management Reference Texts
  • Articles of Incorporation
  • Bylaws
  • Office Procedures
  • Sample Job Description — TMA Executive Director/Manager (4 examples)
  • Sample Job Descriptions — Other Positions (5 examples)
  • Case Studies
  • The Evolving TMA: Results from the 1998 ACT TMA Council Operational Survey
  • Helpful Resources